Refund policy

Order Cancellations

You can cancel the order, before it has been shipped. For cancellations, please Email us at rangrolifashion@gmail.com

Please note: custom orders cannot be cancelled.

Exchange/Returns

You can create return/exchange request from our website, given below is the link:

https://www.rangroli.com

Once the product has been delivered to the User after purchase from the Platform and if you are unhappy with our product, all returns or Exchange of the product shall be governed by and subject to Terms of Use as well as the below elaborated Return and Exchange Policies.

 

  • Damaged item delivered
  • Wrong item delivered
  • Wrong sized delivered
  • Genuine size issues
  • Genuine quality issues

You can create return/exchange request from our website, given below is the link:

https://www.rangroli.com

Once the return/exchange product is received it will be inspected and the return and exchange will be approved within 2 days.

In case of any such discrepancy, please notify us within 48 hours of receiving the shipment, please WhatsApp us @ +91 8962701019. Please share images of the product along with shipping label.

WE have a 5 day return/exchange policy, which means you have 5 days after receiving your item to request a return/exchange.

The product should be unused, unaltered, unwashed and all the tags are intact. Also, please mention the Order number of the returned product on the package.

In case of exchanges with product of a lower price, balance amount will be added to customer’s store credit

Refunds will be made after we have received the product and duly verified it

If any refund will approve, it will credit to original payment method within 5-7 working days.

International orders cannot be returned.

Products purchased under Clearance store category are not eligible for returns and exchanges. 

The shipment will be arranged below address: -

Address- C-306,Mythri sapphire,Chikkakannalli,

Bangalore, Karnataka, 560035

Product Disclaimer

Embroidery and Color

We regard the inherent qualities of our products with utmost care and we ensure the quality of our products but due to the nature of fabrics, we do not guarantee the garment’s embroidery or any color bleeding therein.

Sizing

The fit of our clothing depends on the cut, fabric and style of every garment. Some garments are designed to have a loose, relaxed fit and some garments are styled to be more fitted. Please review our sizing guide available with each product to select the size or fit which is best suitable for you. Due to the nature of different fabrics the given measurement can differ marginally.

Color Display

We have done our best to display the colors of the products shown on this website as accurate as possible. However, the color of the physical products may be different from the ones displayed on the website which could be due to the settings of your monitor or color of your visual display or resolution of the image or lights used while taking the photographs of the products.

Wash care

We request you to read the washing instructions carefully as mentioned on the website for the product and follow the same to avoid any damages to it.

The Company reserves the right to amend and/or alter any of the above policy terms and conditions at its sole discretion.